Privacy Policy

Effective Date: 1 December 2024

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At InGrad, accessible from www.ingrad.in, protecting your personal information is one of our top priorities. This Privacy Policy document outlines the types of information we collect, how we use it, and the steps we take to safeguard your data.

By using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect the following types of information:

a. Personal Information

When you interact with our website, we may ask for personal details, including but not limited to:

• Name

• Email address

• Payment information

• Billing and shipping address

b. Non-Personal Information

We also collect non-identifiable information such as:

• Browser type

• Device type

• IP address

• Pages visited on our site

• Time spent on each page

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2. How We Use Your Information

We use the information collected for:

• Processing orders and sending download links for your purchased ebooks.

• Improving our website’s performance and user experience.

• Sending updates, promotional emails, or newsletters if you opt in.

• Responding to customer support requests.

• Preventing fraudulent transactions and ensuring security.

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3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:

• With Service Providers: To process payments and manage secure transactions.

• For Legal Compliance: To comply with applicable laws, regulations, or legal processes.

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4. Payment Information

All payment transactions on our website are processed through secure payment gateways. We do not store or have access to your complete payment details, such as credit card numbers.

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5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. After that, the information is securely deleted.

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6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device to:

• Remember your preferences.

• Analyze website traffic and improve site functionality.

You can manage or disable cookies through your browser settings.

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7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can ask us to correct or update inaccurate information.

• Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.

• Opt-out: You can unsubscribe from our email communications at any time.

To exercise any of these rights, please contact us at hi@ingrad.in.

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8. Data Security

We take appropriate measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing personal information.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: hi@ingrad.in
Address: Mayur Vihar, Delhi

By using our website, you consent to the terms outlined in this Privacy Policy.

Let me know if further adjustments are needed!